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Student Academic Grievance [Grade Appeal] Procedures
Reference Overview
Policy available through the Faculty Senate Documents web site.
Step 1: Pick up Student Academic Grievance Form (FSD 69-41) at College Office
Step 2: Meet with Instructor and Discuss Grade/Academic Grievance
Step 3: If needed. After this step, continue with the Process Outlined Below:
| Working Days For Process |
Timeline Action |
Step in Process | Process Ends / Stops |
Process Continues / Moves Forward |
|---|---|---|---|---|
| 40 (No later than Nov. 1 for Spring or Summer Grades) |
Course/Program Academic Decision (When grade is posted) | [Step 1] Student decides to grieve, files form FSD 69-41 at College Office; College date stamps form. | PROCEED TO NEXT STEP | |
| 14 | College Level (Policy Article II) |
[Step 2] Student & Instructor meet; Instructor completes appropriate section of form FSD 69-41, gives copy to student & copy to College Office. | Issue Resolved (End of Process) |
Issue Unresolved (Student must request to continue with Dean, Chair & Instructor) |
| 7 | [Step 3] Student requests meeting with Dean, Chair & Instructor | PROCEED TO NEXT STEP | ||
| 20 | Dean, Chair & Instructor meet with Student; Dean notes conclusion on Student and Office copy of Form FSD 69-41. | Issue Resolved (End of Process) |
Issue Unresolved (Student must request to continue the grievance in Advising & Academic Services) |
|
| 15 | University Level (Policy Article III) |
Student submits Form FSD 69-41 to *Director of Advising & Academic Services (AAS) | PROCEED TO NEXT STEP | |
| Upon Receiving Student Academic Grievance Form | AAS Director reviews & Verifies all above steps have been followed. | If the procedures have not been followed, the process is restarted. | If the procedures have been followed, the process is continued. | |
| Open | A. AAS Director, Instructor & Student select Hearing Committee; B. Director appoints Convever. |
PROCEED TO NEXT STEP | ||
| 15 | Hearing Request | Hearing Committee considers request for hearing. | Disapproval of Hearing. (End of Process) |
Approval of Hearing (Committee shedules Hearing) |
| Earliest Possible Date | Hearing | Hearing Committee schedules Hearing and notifies Student and Instructor of date, time and location of Hearing. | Hearing Held (Committee hears Student, Instructor & Witnesses; decision reached) |
|
| 5 | Committee notifies AAS Director about Hearing Committee decision. | PROCEED TO NEXT STEP | ||
| Open | Hearing Results | AAS Director notifies Student and Instructor of Hearing results. | Neither Student or Instructor Appeals (End of Process) |
Either Student or Instructor Appeals (Only basis for appeal is procedural error) |
| Open | Appeal | President reviews Appeal | President Rejects Appeal (End of Process) |
President Directs Committee to Reconsider Case |
| If no error found, original Committee decision stands (End of Process) |
If error not removed or new error committed, procedure restarts at University Level | |||
*Beginning Fall 2011, the Director of Advising & Academic Services is the Vice-President of Academic Affairs [Provost] Designee. This position will serve as the Student Academic Grievance Procedure Coordinator.
College Office Contact Information:
- Arts & Letters, UH-237, (909) 537-5800
- Business & Public Administration, JB-278 D, (909) 537-5700
- Education, CE-221, (909) 537-5600
- Natural Sciences, BI-107, (909) 537-5300
- Social & Behavioral Sciences, SB-207, (909) 537-7500
Director of Advising & Academic Services Contact Information:
Raymond Navarro, UH-380, (909) 537-5034, rnavarro@csusb.edu