The Student Assistance in Learning (SAIL) program is a federally-funded TRiO Student Support Services project which has served nearly 3000 students at Cal State San Bernardino since 1981. The federal TRiO programs began with passage of the Educational Opportunity Act of 1964. They include outreach programs designed to assist low-income, first-generation and disabled students as they proceed through the academic pipeline from middle school to post-baccalaureate programs. The specific goal of Student Support Services programs like SAIL is to increase the college retention and graduation rates of targeted students at the undergraduate level through academic support and advising services.